“The main reason we at Pioletti Pioletti & Nichols use Lawcus is to be able to convert prospects into paying clients. I’m pleased with how Lawcus has consistently been coming through in that aspect since we began using it.”
Like all service-based businesses, law firms of all sizes need a constant stream of clients for profitability and survival. What is the use of improving your legal service delivery without clients to whom you can provide that premium service?
This is why 21st-century lawyers make sure to build a framework for projecting their legal practice to draw more clients. However, the buck never stops at building lead generation frameworks – effective management is equally important.
By keeping a tab on sources that draw leads, firms understand the pipelines that are turning-into larger percentage of prospects. It also helps them analyse which leads need more of their attention.
Pioletti Pioletti & Nichols law firm understood, which is why they went into the legal practice management software. Therefore they began searching for a practice management tool that could effectively manage leads.
Pioletti Pioletti & Nichols needed a platform that could productively manage leads and collaborate to achieve better lead conversion rates. As a firm with increasing number of attorneys and support staff, they knew lawcus could take care of this need.
Pioletti Pioletti & Nichols is a full-service law firm with decades of legal service delivery experience under its belt. The versatile firm provides legal advisory and representation in niche practice areas. These areas include real estate, estate planning, business services, family law, bankruptcy, criminal defense, and personal injury.
So, when Joe Pioletti, Partner looked around on behalf of the 21st-century-compliant legal service provider for the enterprise solution that could perfectly meet their firm-wide lead management and conversion needs, the sheer usefulness and visual appeal of Lawcus were the biggest turn-ons leading to the purchase decision.
“The visual, non-clumsy and easy-to-understand presentation of facts and figures on the Lawcus platform and the way it motivates you to very quickly utilize the information presented, were the biggest draw that pretty much convinced us that it was the right solution for us.”
Joe Pioletti shares that Lawcus has been significantly useful in helping them convert more leads into paying clients.
“Overall, it’s been awesome working with the Lawcus team for optimum tracking of lead sources and conversion rates.”
The essence of creating a process for tracking leads is to be able to gain an on-screen, real-time overview of the firm’s position on prospects that have expressed an interest in hiring the firm, activities undertaken to woo the prospects, “who did (didn’t do) what” and the overall result of efforts undertaken to lock-in the prospect.
For most law firms, it is a challenge to track the regular sources from where clients come in. Especially when sources vary alot such as referrals, firm websites, Google, listing or directory websites. This is where Lawcus powerfully comes in
As the saying goes, ‘Information is power. Making up-to-date information about the conversion of leads is critical for team members to do their part in converting prospects. Hence, this is exactly what Lawcus helps to facilitate in Pioletti Pioletti & Nichols law firm.
“Where Lawcus comes through for our law firm is that it helps to ensure everyone on the team is well aware of what is in play and are each doing everything they need to do to bring home the common goal.”
Also The firm’s founder confirms that Lawcus has heavily impacted the way information about matter stages are made available.
“Instead of having to send texts to inquire about the stage of matters, or visiting someone’s desk, we’re able to do it all remotely . Lawcus makes all that information seamlessly available within everyone’s reach, no matter their physical location.”
Despite having recently signed up their law firm on Lawcus, attorneys at Pioletti Pioletti & Nichols have had a smooth sail in leveraging the different ways that the legal practice management software can be used for lead management.
“In general, Lawcus is easy-to-use and pick up on so, our attorneys and support staffs have found the initial training pretty easy to comprehend in facilitating their use of the platform, without needing further coaching.”
As the service provider that we are, one of the critical components for client retention and growth is humane, helpful, and fantastic support. Being a law firm, that usually involves offering a listening ear to clients’ challenges and doing everything legally possible to make their problems go away.
Also Our team at Lawcus replicates the same humane support approach to our clients, and Joe Pioletti confirms the same is true for his firm.
“The support from Lawcus has been great in general, from being able to ask questions to flush things out and resolving stuff that isn’t working out – all in a short amount of time.”
Do you want to see how your law firm can take advantage of this competitively priced legal practice management solution? If Interested in a personal walk-through or demo, visit us at www.lawcus.com, and we would be happy to assist you with your needs.
You can also visit the firms page at; www.piolettilaw.com
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