Every law firm works differently.
For one firm, the first thing users need to see on a matter may be practice area, responsible attorney, and billing type. For another, the most important details could be intake source, matter stage, or custom workflow information.
Yet traditionally, every user is forced to work within the same record layout. Today we’re changing that.
Lawcus now gives firm administrators greater control over how key information is presented across Matters, Leads, and Contacts.
With configurable record headers, firms can choose exactly which information appears at the top of a record, ensuring users see the details that matter most the moment they open a file.
Instead of searching through multiple sections, important information is surfaced immediately, making records easier to review, navigate, and manage.
Every firm’s processes are unique, which is why record headers are fully customizable.
Admins can:
Whether you track case information, client details, referral sources, internal classifications or custom operational data, your most important information can now be displayed where users need it most.
For matters and leads, firms can also display related client information directly within the record header. This means you can quickly reference important client details without navigating away from the matter or leads you’re actively working on.
By reducing unnecessary clicks, teams can stay focused and access critical information faster. The experience also intelligently supports both individual and company clients, helping ensure the information displayed remains relevant and organized.
Need to surface additional information?
Lawcus now supports both a Primary Row and an optional Secondary Row. This gives firms the flexibility to showcase more key details while maintaining a clean, organized experience. The result is a record summary area that remains easy to scan while providing richer context for users.
The same flexibility is available for contacts.
Admins can customize which contact information appears at the top of every contact record, including custom fields, and organize them across primary and secondary rows for a cleaner, more personalised experience.
This enhancement is built around a simple idea: users should see the information they need without having to search for it.
By giving firms control over their record headers, Lawcus allows every team to create an experience that aligns with their workflow, priorities, and processes.
The result is a cleaner workspace, fewer clicks, and faster access to the information that drives daily work. Because the most important details shouldn’t be buries, they should be the first thing you see.
Lawcus continues to build tools that help law firms operate smarter, collaborate better, and deliver exceptional client experiences. If you’d like to see how Lawcus can support your firm’s operations, you can explore our website, watch feature walkthroughs on our YouTube channel, or book a free demo with our team. If you have any questions, our team at Lawcus is always happy to help.
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